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Terms & Conditions

1. General
2. Ordering
3. Prices
4. Delivery
5. Payment
6. Reclamations
7. Support and Maintenance
8. Governing Law and Settlement of Disputes
9. Processing Personal Data

1. General

These Terms and Conditions of Sale (”Terms”) are applied to any and all purchases at the MOBIPRO Web Shop by any user of the shop (hereinafter referred to as “Customer”).

For the purpose of these Terms:
“MOBIPRO Web Shop” shall mean the trade place provided in Internet at address www.mobipro.com and operated by MOBIPRO (“Company”) a Spanish corporation with its registered address at Capitan Haya 1 Pl 15, Ed-Eurocentro, Madrid 28023, Spain with email address info@mobipro.com.

“Product / Products” shall mean products available on the MOBIPRO Web Shop. Technical data and other information concerning the Product and Third Party Services (as defined below) provided at MOBIPRO Web Shop is solely approximate and is given for illustrative purposes only.

“Software” shall mean the MOBIPRO software applications and upgrades licensed by the Company including third party software and spatial data. The Software is downloadable electronically to be saved on electronic memory card, CD-ROM, DVD-disc, or other media.

“Third Party Services” shall mean other third party data and services provided by a third party which are made available by the Company to end-users either packaged together with Products or as individual items.
These Terms are available in the following languages: English, German, Spanish, French.

2. Ordering

Customer shall order Products from MOBIPRO Web Shop according to the following steps:
(i) Customer shall choose the correct product, phone model, delivery media and language set by using Customer’s best knowledge and gradual guidance provided by MOBIPRO Web Shop, thus Customer is responsible in choosing the correct options;
(ii) Customer shall add the chosen products to MOBIPRO Web Shop shopping cart;
(iii) unregistered Customers shall provide their personal and contact information to register to MOBIPRO Web Shop, or registered Customers shall login to MOBIPRO Web Shop by using their account;
(iv) Customer shall carefully examine the Products in the shopping cart, Customer shall complete the required changes to the order in this step;
(v) Customer shall check the contact information and if required to fill in an alternative shipping address;
(vi) Customer shall choose the payment method;
(vii) Customer shall complete the payment transaction according to the terms and conditions made available by such third party transaction services provider, and
(viii) an order confirmation is automatically shown and sent promptly to Customer via email as given by Customer.

The completed orders are archived and accessible for registered Customers under MOBIPRO Web Shop. Customer shall immediately reclaim the notified errors in order to Company by using contact information available at MOBIPRO Web Shop.

The completed order binds legally the Customer and Company according to these Terms subject to compulsory laws in force. Subject to compulsory laws, after order confirmation the Customer may not withdraw the order, the payment must be completed as agreed, however Customer may use his right to return the ordered Products.

Customer acknowledges and agrees that no installation services are provided by Company, unless expressly and separately agreed upon in writing.

The completed order binds legally the Customer and Company according to these Terms subject to compulsory laws in force. Subject to compulsory laws, after order confirmation the Customer may not withdraw the order, the payment must be completed as agree. NOTE: be advise since Mobipro offers free Demo license for customers to run an evaluation, once order is delivered there are no refunds. These terms complied with US and European laws.

3. Prices

All the prices in MOBIPRO Web Shop are quoted and Products are always sold in euro currency (€).The prices quoted to Customer in the MOBIPRO Web Shop product catalog and shopping cart do not include freight charges, the rates of exchange of foreign currencies or other similar factors.

The prices quoted in the MOBIPRO Web Shop and in any receipts and order confirmations for consumers ordering Products within EU do not include Value Added Tax but will be applied, where applicable. The prices quoted in the MOBIPRO Web Shop receipt and order confirmation for business customers and consumers ordering Products outside EU do not include Value Added Tax.

The MOBIPRO Web Shop receipt and order confirmation includes the following pricing information: prices for each Product with and without Value Added Tax, freight charges and total sum without Value Added Tax.

Shall the price for Product change after the order confirmation Company sells the Product on the agreed price. If any changes are applied to the order the price is determined according to the new price of which Company explicitly informs the Customer prior to applying the new price.

When using the MOBIPRO Web Shop Customer shall accrue costs relating to Customer’s Internet connection and any other costs related to the purchase transaction in the MOBIPRO Web Shop.

4. Delivery

Company retains the right not to deliver any Products to Customer until Company has received a confirmation that it has received the due payment in full.

Company delivers the ordered Products to Customer by using electronic communication.

Ordered Products which the Company delivers in electronic format over telecommunications networks to Customer are at the risk of the Company only at the original server from where Products are placed. Products returned to the Company by Customer travel at the risk of Customer. Company has no liability towards Customer as to the disruptions or errors on the Internet or any other electronic transfer.

If multiple delivery methods are available, the Customer is required to choose one delivery method. The method may not be changed after order confirmation.

Products returned to the Company by Customer travel at the risk of Customer

5. Payment

Customer shall pay the ordered Products during the ordering process by using the following payment methods available in MOBIPRO Web Shop: secure payments through PayPal or pre-payment to MOBIPRO bank account. Company does not pay any interest on any payments received in advance.

Customer shall pay the ordered Products immediately during the order transaction. The orders not paid in full immediately during the order transaction are cancelled automatically or if payment to banking account is not received in 14 days period.

Some of the available payment methods may require Customer registration to MOBIPRO Web Shop.

6. Reclamations

Customer is aware that the Products are not designed to meet any particular needs or purposes of Customer or any particular purpose generally known to products or services like the Product.

7. Support and Maintenance

MOBIPRO Support Center provides technical support and maintenance services to the Products purchased from the MOBIPRO Web Shop. The detailed contact information is available at www.mobipro.com.

8. Governing Law and Settlement of Disputes

These Terms shall be construed in accordance with the laws of Spain subject to other mandatory local laws, if any, applicable to Product purchases through the MOBIPRO Web Shop.

9. Processing Personal Data

Company may use Customer related personal data for i) using its rights and obligations under these Terms and the End User License Agreement applicable between the Company and Customer; ii) monitoring the functioning and developing the functioning of the MOBIPRO Web Shop; and iii) for communicating with the Third Party Services and other Third Party Services providers regarding their services under the End User License Agreement applicable between the Company and Customer.

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